EMPLOYEE ENGAGEMENT AND NON-TECHNOLOGY COST REDUCTION STRATEGIES

Course Description

This course covers Part I of the Model Optimal Care framework: the non-technology strategies that any self-insured employer can implement to begin reducing waste immediately. You will study proven approaches to employee education and health literacy, care navigation support, comparison shopping and price transparency, employer tools and resources for plan management, and ancillary benefits optimization. These strategies form the human-driven prong of the MOC dual-pronged approach. They require minimal technology investment and can produce measurable results within the first year of implementation.

Learning Objectives

• Design an employee education and health literacy program that addresses the knowledge gaps driving poor utilization.
• Explain the behavioral economics principles that make healthcare education effective.
• Develop a comparison shopping strategy using price transparency tools.
• Identify the tools and resources available to employers for plan optimization.
• Evaluate ancillary benefits for their impact on total plan cost and employee well-being.
• Apply strategies for redirecting non-emergent ER visits to lower-cost care settings.

Estimated Completion Time: 16 hours